FAQ's

What are your hours of operation?

We are open 24 hours a day / 7 days a week. Excluding holidays and events. Please see our Family Handbook for date listings.

What age children do you accept?

We accept all children beginning as young as 6 weeks through 12 years old.

Do I need a reservation to drop off my child?

No, a reservation is not required but strongly recommended. For special occasions we do recommend making a reservation to guarantee space, especially on Friday and Saturday evenings. Our classrooms will fill up fast, and infant reservations are always recommended.

What do I need to do to sign up?

The registration process is fairly easy. The first step is to fill out our registration form. This can be found either on our website under "Registration", or at the center. It typically takes about 10 - 15 minutes to fill out. We will also need your child(rens) current immunization records for all non school age children. You will also need a valid photo I.D. You can drop off your paperwork beforehand or bring it in on your first intended visit. For kids that seem a little more apprehensive about their first visit, we encourage you to bring them by a little early for a personal tour from one of our staff members.

Is there a registration fee?

We have an annual registration of $65; this is inclusive for an entire fiscal year starting the day you register and is per family. Once this is paid you become a "member". All families are required to pay the registration and become members. 

What do we do at Tick Tots Around the Clock?

When you enter Tick Tots Around the Clock, there will almost always be a game, learning, crafting, or some type of exploration happening. We follow a structured schedule which is full of educational and fun activities and games. We have a large playground, board games, computers, Legos, play kitchens, costumes and much more! Each Friday and Saturday night are theme nights. All activities are centered on the theme which makes it easy for the children to get involved.

Do the kids nap?

Due to the fact that many of our children have different schedules and are sometimes here for short periods of time, every age group has different designated nap times. If you let us know that you would like your child to nap, we will certainly do our best. We have plenty of resting mats, cots and soft blankets. If your child will be here in the evening and may get sleepy you are welcome to provide pajamas/sleepwear for your child to make the transition easier upon returning home from an exciting night at Tick Tots Around the Clock!

What If my child gets upset or cries?

Most children, even if a little upset upon drop off, are quickly captivated by all of the activities and fun things to do at Tick Tots Around the Clock. Crying and sad faces are typically gone within minutes. If, for some reason after about ten to fifteen minutes a child is still uneasy, we will reach out to you by phone. This is not necessarily to ask you to pick up your child, but to update you on their mood and ask for any advice in consoling them.

What are drop off hours?

24 hours a day / 7 days a week excluding holidays and events. Our goal is to provide worry free childcare for your children in a safe and fun environment.

What form of payment do you accept?

We accept Visa, MasterCard, Discover, American Express, and Money Orders. You can also make a payment through Tuition Express. No cash or checks are accepted. See Family Handbook for more information on Tuition Express.

Is transportation provided to local schools?

Yes, we transport to and from 17 local schools within 4 miles of our locations in Alief and Houston ISD

Are field trips offered for the children?

Yes, our buses are available for area field trips. We transport children who meet the state's age requirements. These children are given opportunities to see their community and other places of interest year-round. We provide fun and learning for the children and guarantee the maximum protection plan for parent's peace of mind.

Are meals and snacks provided?

Yes, all children are provided hot meals including breakfast, lunch, dinner and snacks at no additional cost. Staff is trained in nutrition, USDA and CACFP guidelines, and proper portions for young children. Our center participates in the CACFP Food Program so you can rest assured your child is getting a healthy and nutritious meal!

Can I bring food?

Yes, you are more than welcome to pack a meal and/or snack as long as there are no nut products; we are a nut free facility. All meals brought from home can be refrigerated and heated up upon meal time if needed. Food may only be heated not cooked. No soda, candy, or sugary snacks or drinks are permitted. 

Is your staff trained?

Yes, Tick Tots Around the Clock staff members are required to follow the Texas state regulations training. All staff are trained in First Aid/CPR, Infectious Disease Control, Injury Prevention, and Child Abuse Awareness. Additional training in curriculum, child development, classroom arrangement, classroom management, age-appropriate activities, nutrition, field trip planning and OSHA regulations provides the skills needed to create a quality learning environment. Our teachers are experienced, well educated and professional. The team at Tick Tots Around the Clock is made up of fun, caring, and passionate individuals with one common goal: to provide a positive and safe experience for all the kids in their care. Finding team members who meet the standards set in place is both rigorous and thorough. Our staff have a true passion for children and having fun! We perform extensive background checks including FBI fingerprinting.

Do you offer camps or special programs?

Camps are one of our specialties! We have summer, winter, and spring break camps. There are both half day and full day options. The best part is that there is no weekly or monthly commitment to the camps; you can choose which days you want to bring your child in! Each week is a different theme, and each day is full of games, crafts, explorations, and activities. During the school year we offer a pre-school program with a structured curriculum and weekly lesson plans. 

Are immunization records required?

We are required to have current immunization records on file for all children who are not currently enrolled in school. If your child is enrolled in school or a daycare other than Tick Tots Around the Clock, we require that you provide the full information including name, address, and phone number. Please note that if your child is not enrolled in school we do require immunization records to be up to date and accurate.

If your family has chosen to exempt your child from receiving immunizations, we ask that you provide us with the State Vaccine Exemption Affidavit. It must be the original copy.

Is there internet viewing of my child at your center?

Although we do have several surveillance cameras both indoor and outside of our facility, our internet viewing system is for the Director, Board Members, or authorized staff only. This rule is in place to enforce our strict media policy and to protect the safety and privacy of others. The same cameras are fed to the front desk for additional monitoring by administrative staff.

Is Tick Tots Around the Clock safe and secure?

The security and safety of your child is of utmost importance to us! For this reason, all of our doors remain locked from the outside. Our main entrance is locked and each parent must be identified before their child is released (must present drivers license). Only parents/guardians may pick up unless prior arrangements have been made with staff Tick Tots Around the Clock. Parent identification information is stored in our software system for quick identification. We have alarmed entrance/exit gates and doors into the play area which is monitored by our staff; any visitor beyond the gate/door must be escorted by a staff member at all times. We have video surveillance cameras in several different areas of the center, lobby and front door. All staff have extensive training in emergency procedures whether due to injury, illness, safety, or a weather emergency.

Keeping the children in our care safe is a top priority of the staff at Tick Tots Around the Clock. Important measures are taken each day to insure the safety of all children. Our front entrance is a controlled access entry and our staff and management will only open the door upon visual recognition. We encourage parents to stop by for information and tours; as a safety precaution the front office will request a valid state photo ID. Only staff is permitted in the classroom and play areas; parent will drop children off in the lobby area. 

Is your center clean?

At Tick Tots Around the Clock, keeping our center clean is a high priority to us! We value a clean environment for your kids, our kids and us! We have dedicated staff to clean and sanitize hourly. For this reason, we ask that your children only wear socks or booties into the classroom areas. All toys and play areas are cleaned and sanitized daily. If your child has any symptoms of illness, we ask that you not bring them into Tick Tots Around the Clock.

How can I get more information about enrolling my child?

We are glad you are interested in finding out more about our childcare center. Please call our Dairy Ashford location at 281-741-4785 or our Harwin location at 832-672-4589 to schedule a tour or stop by Tuesday's and Thursday's between 8:00am-3:00pm. For the safety of all children and staff, all visitors will be required to present valid identification before entering the play area. You can also send us an email at ticktotsdaycare@gmail.com to provide us with your name, address and phone number.